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South Africa: Reservations & Sales Consultant | Luxury Property Collection | Cape Town | Ss posted by Kendrick Recruitment

Job Description

About the Role

We are seeking a polished and service-driven Reservations & Sales Consultant to join our prestigious luxury property collection in Cape Town. As a hospitality professional with a passion for luxury sales, you will be responsible for delivering a seamless guest journey from enquiry through to arrival, while building strong relationships with guests, travel agents, and internal teams.

Key Responsibilities

  • Manage reservations and sales enquiries professionally and efficiently
  • Convert enquiries into confirmed bookings with confidence and accuracy
  • Ensure all bookings, rates, and availability are correctly managed across systems
  • Deliver prompt, polished, and luxury-level communication at all times
  • Provide tailored property recommendations based on guest needs and preferences
  • Deliver a seamless guest journey from first contact through to arrival
  • Ensure every interaction reflects high-end luxury service standards
  • Build and maintain strong relationships with guests, travel agents, and internal teams
  • Act as a trusted point of contact for repeat and VIP clients
  • Strengthen brand loyalty through personalised service and attention to detail
  • Maintain accurate reservation records and booking information
  • Manage rates, availability, and system updates with precision
  • Ensure all administrative processes are handled efficiently and correctly

Requirements

• Previous experience in reservations, sales, or luxury hospitality essential

• Strong communication and interpersonal skills

• Sales-driven with a warm, guest-focused approach

• Excellent attention to detail and organisational ability

• Confident working in a fast-paced, high-volume environment

• Passion for luxury travel, accommodation, and guest experience

• Strong problem-solving and relationship-building skills

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Salary: R16,000 – R20,000 (DOE)

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in ZA

In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.

Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.

Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.

Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.

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Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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